How to Place an Online Order

How to place your online order:

  • Pick your items and add to your cart.  (Note: Minimum amount is £20 plus standard 'BH' delivery of £4.99, or free delivery for BH9 postcodes and local hospitals.  The collection option has no minimum limit.)
  • Next, in the 'Comments Box' on the bottom left (see image below), please provide us with the following information:
  1. Date of delivery (and preferred time if applicable) 
  2. Your card message
  3. (Extra: Any special flower or colour requests.)


(FOR FUNERALS ONLY we require the following information:

  1. Date and time of the funeral 
  2. Name of the deceased
  3. Your card message
  4. (Extra: Any special flower or colour requests)
  • Then you are ready to check out.
  • You can then choose to pay via Pay Pal, or by credit/debit card through the secure Shopify gateway.
  • Select either the: collection (free) option/ the BH9/hospital delivery option (free) / standard delivery to all BH postcodes (£4.99).
  • Follow their instructions to pay.  
  • Then leave it with us to work our magic!  You will receive confirmation when we have accepted your order, when payment has been taken and after the flowers have been delivered.

If we need to contact you we will do so via email.  

We are always happy to help and aim to provide the best service we possibly can.  If you have any questions or problems, please do contact us: email , call  01202 532 664, or pop in to 825 Wimborne Road, Bournemouth, BH9 2BE.  We can also take card transactions over the phone if you prefer, as well as cash or cheque in store. 
For further information on deliveries or our opening hours, please refer to the relevant sections on our website. (includes extended seasonal hours)

Best wishes, 
Sara and the Flower Team